Privacy Policy

Introduction

At creativecustom, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our garden furniture maintenance services, purchase our care products, or interact with our website.

Information We Collect

We collect information that you provide directly to us when using our services:

  • Contact information (name, email address, phone number, mailing address)
  • Service requests and preferences for furniture care
  • Information about your outdoor furniture pieces requiring maintenance
  • Payment information for product purchases and service bookings
  • Communication records when you contact our support team
  • Membership details if you join our care program

How We Use Your Information

We use the information we collect to:

  • Provide garden furniture maintenance and restoration services
  • Process orders for care products like teak oil, sealants, and cleaning kits
  • Schedule service appointments at your location
  • Send maintenance reminders and seasonal care tips
  • Communicate about your membership benefits and status
  • Improve our furniture care products and services
  • Respond to your questions about outdoor furniture maintenance

Information Sharing

We do not sell your personal information to third parties. We may share your information with:

  • Service partners who help deliver furniture care services
  • Payment processors for secure transaction handling
  • Shipping providers for product deliveries
  • Legal authorities when required by law

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. All data transmitted through our website is encrypted using industry-standard protocols.

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal data
  • Opt out of marketing communications
  • Withdraw consent for data processing

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

creativecustom
7014 E Camelback Rd
Scottsdale, AZ 85251
Email: hello@creativecustom.world
Phone: +1 480 941 2140